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ISTQB Certified Tester Advanced Level - Test Manager Sample Questions (Q14-Q19):

NEW QUESTION # 14
You are a new lest manager in an organization You have been asked to assess the defect process to determine if there are any efficiency improvements that could be made that would reduce the cost of quality You have started digging through the defect Information What information would be most helpful for this investigation?

A. Defect priorities and seventies as related to time from reporting to closure
B. Areas of the software producing the most defects
C. The phase in which a defect was introduced versus the phase in which it was found
D. Risk areas m which defects have been detected and the relationship between the risk rating of the software and the seventy of the defect

Answer: C

Explanation:
Key Data for Defect Process Improvement:
Analyzing when defects are introduced versus when they are detected is critical to identifying process inefficiencies.
This information helps pinpoint gaps in earlier phases, allowing the team to implement preventive measures and reduce overall costs.
Evaluation of Options:
A and B are useful but do not address the root cause of inefficiencies.
C (Risk areas and severity relationship) is helpful but secondary to understanding phase discrepancies.
D is correct as it provides the most actionable insights for process improvement.
Reference and Syllabus Alignment:
Defect lifecycle analysis is discussed under "Defect Management" (TM-2.3.1) in the ISTQB syllabus.

NEW QUESTION # 15
Assume that you are part of a team conducting test design for a new university system that will allow students to update their own personal information. The Test Strategy states that positive and negative testing should be carried out. along with performance, security and interoperability testing against all new requirements.
The following requirements have been identified by stakeholders:
1. Students must be able to make changes to the following information:
a Name (due to marital status)
b Marital status
c. Home address
d. Home telephone number
e. Email address
f. Mobile telephone number
g. Contact details in case of emergency
2 Only Reception staff must have access to the information held.
3 The system must support 2000 concurrent users and details updated on the system within 20 seconds.
4. Interoperability of the new system with the other systems maintained by the University for student Registrations.
Test analysis for functional and non-functional testing has iust bequn and the following test conditions have been identified:

Which one of the following is a valid test condition that is missing from the table of test conditions and has clear traceability back to the test strategy and requirements?
SELECT ONE OPTION

A. Time taken to update student information is 20 seconds or less when sup-plied correctly, or an error message is returned
B. System is compatible with market leading accessibility tools for blind or partially sighted users.
C. Correct input of student's date of birth details, using the format dd/mm/yyyy
D. Correct input of home telephone numbers using a string of alpha characters only.

Answer: A

NEW QUESTION # 16
Which of the following Is the common set of information to be produced in a test estimate''

A. Time per person budget end date start date
B. Effort time cost, test activities
C. Number of people number of systems lines of code, cost
D. Test effort test duration time to complete, cost

Answer: B

Explanation:
* Key Factors in Test Estimation:
* Test estimation requires identifying measurable factors that influence the testing process, includingeffort(workload in person-hours),time(calendar duration),cost, and thespecific test activities(e.g., planning, design, execution).
* These are critical to align resources and schedules, ensuring effective project management.
* Evaluation of Options:
* Ais incorrect: While "lines of code" may relate to testing scope in specific cases, it is not universally applicable in test estimation.
* Bis incorrect: "Start and end dates" are outputs of planning, not estimation.
* Cis partially correct but lacks a focus on "test activities," which is crucial for completeness.
* Dis correct as it covers effort, time, cost, and test activities, reflecting a comprehensive test estimate.
References and Syllabus Alignment:
* As per ISTQB Advanced Test Management syllabus, test estimation should consider effort, time, cost, and activities under "Test Planning" (TM-1.1.1).

NEW QUESTION # 17
During what step of the Fundamental Test Process should you define the methods to be used to collect test metrics?

A. Execution
B. Closure
C. Analysis
D. Planning

Answer: D

Explanation:
The correct answer is B. Planning. This is because test metrics are quantitative measures that are used to monitor and control the test process, and to evaluate the test results and quality. Test metrics should be defined during the planning step of the Fundamental Test Process, which is the activity of establishing the test objectives, scope, approach, resources, schedule, and deliverables. By defining the methods to be used to collect test metrics during the planning step, the test team can ensure that the test metrics are aligned with the test plan and the project goals, and that the data collection process is consistent and efficient. Test Metrics - ISTQB not-for-profit association References: Certified Tester Advanced Level Test Manager (CTAL-TM) - ISTQB not-for-profit association, ISTQB Test Manager Certification - ISTQB Exams Worldwide - ISTQB Official Registration, Test Metrics - ISTQB not-for-profit association

NEW QUESTION # 18
You have just conducted a skills assessment for your team. You decided to rate everyone from 1 to 5 in the skill areas as follows:
5 = expert
4 = proficient
3 = can use this skill effectively but will need some assistance
2 = interested in learning this skill but has only minimal knowledge
1 = not interested in learning this skill
Given these values, you have rated your team as shown in the table below for the designated skill areas:

You will be starting to test a new product that is an upgrade from one of your existing end user products. Your testing will include white box, performance, security, usability, and black box. You also have a goal to automate 100% of the smoke test and 50% of the regression tests by the end of the release.
Your team willingly shares knowledge and conducts regular lunch time cross-training sessions.
Your manager wants to know if you would like to bring in someone to help train your team in preparation for this project. In which area could you best utilize this help? [3]

A. Training in customer support
B. Training in domain knowledge
C. Training in automation
D. Training in black box techniques

Answer: C

Explanation:
Based on the table, the area where your team could best utilize help is training in automation. This is because most of your team members are either not interested in learning this skill or have only minimal knowledge about it. Automation is an important skill for testing, especially for achieving your goal of automating the smoke test and the regression test. Training in automation can help your team to learn how to use various tools and frameworks to create, execute, and maintain automated test scripts. Training in automation can also improve the efficiency, effectiveness, and coverage of your testing process. Best Automation Courses & Certificates OnlineTraining - ISATop Automation Courses Online Reference:
Best Automation Courses & Certificates Online
Training - ISA
Top Automation Courses Online

NEW QUESTION # 19
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